I was so pleased with the service provided from Ozane/NewJerseyMold.com , I had to share my pleasant experience with others. From my 1st phone call to Mike, to my final inspection. Ozane/NewJerseyMold.com was professional, honest , neat and thorough through the entire ordeal. After Hurriciane Irene nearly destroyed my finished basement, it is now even better than back to normal. Within 2 days the basement was totally dehumidified and ready for renovation. The service was quick and impeccable even during the craziness of the storm, Many companies had answering services or didn't even offer a call back. . While they thoroughly examined my couch, they returned a GOLD bracelet to me that I had thought was lost. I was extremely touched by their honesty. I would highly recommend Ozane/NewJerseyMold.com for all their services.
I just wanted to let you know how pleased I was with the work your guys did in my basement this week. As with so many who experienced devastation after Hurricane Irene, we were also unfortunate to have a lot of damage. We saw almost four feet of water in our basement. As a result of that, mold grew all over. I received an estimate from Ozane/NewJerseyMold.com and decided to contract with them to do the work. We were initially told all the paneling and sheetrock would have to be ripped out and it was going to be a two-day job. The guys arrived as promised and got to work until late into the day. John was especially detailed and noticed that the mold did not grow far up the walls so he was able to save part of the paneling. At the end of the day, he asked us to look at the work completed up to that point and explained what they did and what still needed to be done. The following day, they arrived when they said they would and got right to work. They continued into the afternoon and once again, showed me the work done and advised me of the next steps in the process. John was even able to de-mold the weight set we have in the basement! My sons were very pleased! The men sealed up the basement door from the inside as they put the final sealing on the walls and other surfaces. Then they left a dehumidifier down there and sealed the door from the outside. Despite the now-unfinished look of our basement, the men did a fantastic job. Thank you!
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